1. IDENTIDAD Y DOMICILIO DEL RESPONSABLE

“EUROPALET LOGISTICS” hereafter “EUROPALET LOGISTICS”: With Address at C. Dr. José María Vértiz 1205, Letrán Valle, Benito Juárez, 03650 Mexico City, CDMX In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations, of your knowledge that you are responsible for collecting your personal data, the use that is given to them and their protection. Your personal information will be used to provide you with better service, as well as products specifically tailored to your preferences and needs. These purposes are sending notifications of offers, notices and/or promotional messages; communications for marketing, advertising or telemarketing purposes about new or existing products and services, whether their own or those of business partners; Newsletter subscription; conducting surveys; statistics; market studies, records and histories on consumption habits, interests and behavior through automatic data capture tools; implementation of loyalty, benefits and incentive programs; participation in social networks, chats and/or discussion forums; participation in events, trivia, contests, raffles, games and giveaways; evaluation of product quality; and in general for any activity aimed at promoting, maintaining, improving and evaluating its products.

1. OBTAINING PERSONAL DATA AND PURPOSES OF ITS PROCESSING

 In “EUROPALET LOGISTICS” We are committed to safeguarding the privacy of your personal data and maintaining a close and active relationship with our consumers and potential consumers. Therefore, below, we expressly and limitedly indicate the data that we may collect from you as a consumer and potential consumer:

Personal identification and contact data:

-Name, paternal and maternal surname, sex, age, date of birth, address, zip code, telephone number, cell phone number and email.

Sensitive Personal Data:

“EUROPALET LOGISTICS” In no case or by any means does it collect personal data that could be considered sensitive, if so, report it immediately to our emails and contact telephone numbers.

With respect to the aforementioned personal data and sensitive personal data, processing is guaranteed, either directly or indirectly through “EUROPALET LOGISTICS”, its subsidiaries, affiliates or related companies, and its third party service providers with whom it has a legal relationship; work and process personal data on behalf of “EUROPALET LOGISTICS., as well as, where appropriate, by the competent authorities, for the purposes that gave rise to and are necessary for the existence, maintenance and fulfillment of the legal relationship with its consumers, which are the following:

-To comply with the legal relationship established with you derived from the acquisition of any of the brand's products EUROPALET LOGISTICS

-To address complaints or recommendations regarding the use and application of the brand's products EUROPALET LOGISTICS

 Additionally, “EUROPALET LOGISTICS”. may process your personal data for the following different or secondary purposes, which are not necessary for the existence, maintenance and compliance of the legal relationship with your consumers, but which allow us to provide you with better service:

-Marketing, advertising, commercial prospecting, evaluation of our products and services related to the brand EUROPALET LOGISTICS

The refusal granted for the processing of your personal data for the different or secondary purposes previously indicated may not be a reason for us to deny the products or services derived from the acquisition of the products or services that you acquire or contract with us.

Derived from the above, ” EUROPALET LOGISTICS” informs you that, if you do not want your personal data to be processed for the different or secondary purposes specified in this document, we ask you to send us an email to the address contacto@europaletlogistics.com, con Asunto “Datos Personales” , a efecto de que nuestro “Departamento de Datos Personales” documente dicha situación mediante su inscripción en nuestro listado de exclusión denominado “Contactos que no desean envío de publicidad”.

It is important to mention that, in case “EUROPALET LOGISTICS”., intends to use your sensitive personal data for the secondary purposes described above, prior to its processing, will request your express written consent in accordance with the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations and other secondary provisions. mandatory, otherwise you will not use them for these purposes.

The personal data that you provide to” EUROPALET LOGISTICS” or will be treated exclusively for the purposes described, they will be treated confidentially and exclusively to the extent that they are strictly necessary to fulfill the purpose for which they were collected.

To prevent unauthorized access to your personal data and in order to ensure that the information is used for the purposes set out in this privacy notice, we have implemented physical, electronic and administrative procedures, using advanced technologies that limit the use or disclosure! of your data, allowing us to process it properly and prohibiting extracting from the offices of “EUROPALET LOGISTICS” de forma no autorizada, cualquier tipo de información que contenga datos personales.

1. TRANSFER OF PERSONAL DATA TO THIRD PARTIES

Through this privacy notice, ” EUROPALET LOGISTICS” informs you that it will transfer your personal identification and contact data (non-sensitive) to the company contracted by it to provide the courier service and deliver the products that you have purchased through the site. europaletlogistics.comLikewise, you may transfer your non-sensitive data to national or foreign third parties such as its subsidiaries, affiliates or related companies and service providers with whom it maintains a legal relationship, for the following purposes:

• Marketing, advertising and commercial prospecting.

Derived from the above, ” EUROPALET LOGISTICS” informs you that, in the event that you do not want your personal data to be transferred to the third parties mentioned in this section and for the purposes described here, We carefully request that you send us an email to the address contacto@europaletlogistics.com, so that our “Personal Data Department” can document this situation, otherwise we will understand that you have expressed your full consent for your transfer in the terms specified in the privacy notice that concerns us.

Likewise, we inform you that in the event that ” EUROPALET LOGISTICS” intends to transfer your sensitive personal data to the third parties specified here for the purposes previously described in this section, prior to its transfer you will request your express written consent, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations and other mandatory secondary provisions, otherwise it will not use them for these purposes.

In this sense," EUROPALET LOGISTICS” informs you that, in accordance with the provisions of article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, your personal data may be transferred, without your consent, in the cases specified below:

– When the transfer is provided for in a Law or Treaty to which Mexico is a party.

– When the transfer is necessary for prevention or medical diagnosis, the provision of health care, medical treatment or the management of health services.

– When the transfer is made to holding companies, subsidiaries or affiliates under the common control of the person responsible, or to a parent company or to any company in the same group of EUROPALET LOGISTICS” that operates under the same internal processes and policies.

– When the transfer is necessary by virtue of a contract entered into or to be entered into in the interest of the data owner, by” EUROPALET LOGISTICS” and a third.

– When the transfer is necessary or legally required for the safeguarding of a public interest, or for the procurement or administration of justice.

– When the transfer is necessary for the recognition, exercise or defense of a right in a judicial process.

– Cuando la transferencia sea precisa para el mantenimiento o cumplimiento de una relación jurídica entre” EUROPALET LOGISTICS” and the data owner.

1. MECHANISMS AND PROCEDURES FOR THE REVOCATION OF CONSENT TO THE PROCESSING OF PERSONAL DATA AND/OR EXERCISE OF ARCO RIGHTS

At any time you may revoke the consent you have given us for the processing of your personal data, so that we stop using it. However, it is important that you keep in mind that not in all cases we will be able to respond to your request or terminate its use immediately, since it is possible that due to some legal obligation we require to continue processing your personal data. Likewise, you must consider that, for certain purposes, the revocation of your consent will mean that we will not be able to continue providing you with the service you requested from us, or the conclusion of your relationship with us.

To revoke your consent you must go to our offices and request the “Revocation of consent request form” which we also make available on our website.europaletlogistics.com”, accompanying said request the documents that prove your identity (official identification) or, where appropriate, of whoever legally represents you. Likewise, you may request this format from our “Personal Data Department” via email. contacto@europaletlogistics.com

Likewise, you have the right to access, rectify, cancel or oppose the processing of your personal data (ARCO rights). In this sense, as the owner of your personal data you have the right to know what personal data you maintain. ” EUROPALET LOGISTICS” why we use them and the conditions of use that we give them (Access), as well as to rectify them if they are inaccurate, outdated or incomplete (Rectification), instruct us to cancel them when they are excessive or unnecessary for the purposes described that justified their obtaining. , consider that they are not being used in accordance with the principles, duties and obligations provided for in the applicable regulations (Cancellation), or oppose the use of your personal data for specific purposes (Opposition), in cases where the Law Federal Protection of Personal Data in Possession of Individuals as permitted.

To exercise ARCO rights as mentioned in the previous paragraph, you can go to our offices and request the “ARCO rights request form”, which we have also made available to you on our internet portal. europaletlogistics.com, accompanying said request with documents that prove your identity (official identification) or, where appropriate, of whoever legally represents you. Likewise, you may request this format from our “Personal Data Department” via email. contacto@europaletlogistics.com

“EUROPALET LOGISTICS” will respond to your request within the times stipulated in the applicable laws and will inform you of the consequences that must occur as a result of the exercise of your right.

To know specifically the procedure established by ”EUROPALET LOGISTICS” o para la revocación del consentimiento respecto del tratamiento de sus datos personales y/o respecto del ejercicio de los derechos ARCO, hemos puesto a su disposición en nuestro portal de internet EUROPALET LOGISTICS.com un documento que los detalla, o bien, usted podrá acudir personalmente a nuestra oficinas y contactar al “Departamento de Datos Personales”, así como contactarlo a través del correo electrónico  contacto@europaletlogistics.com, where we will gladly inform you about the details of the procedure and requirements for the exercise of your rights.

If you believe that you have not received a response from ”EUROPALET LOGISTICS” Although the response given to you is not satisfactory, you have the right to go to the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI) to submit a data protection request within fifteen days following the date on which the deadline for ”EUROPALET LOGISTICS” response to your request in accordance with the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations, as well as the procedure that we have established for this purpose, or the response that we would have given to it.

1. MEANS TO LIMIT THE USE OR DISCLOSURE OF PERSONAL DATA

“EUROPALET LOGISTICS” informs you that, in order for you to limit the use or disclosure of your personal data, we make the email address available to you. contacto@europaletlogistics.com, in order to be registered in our exclusion list called “Contacts who do not wish to receive advertising”, so that your personal data is not processed for marketing, advertising or commercial prospecting purposes, as well as for the evaluation of our products and brand related services EUROPALET LOGISTICS , for our part.

1. USE OF COOKIES, WEB BEACONS OR OTHER TECHNOLOGIES

“EUROPALET LOGISTICS” informs you that you may use mechanisms in remote or local means of electronic, optical or other communication technology; that allow various data to be collected automatically and simultaneously while you, as a consumer or potential consumer, make contact with them.

Cookies are those data files that are stored on the hard drive of a user's computer equipment or electronic communications device when browsing a specific Internet site, which allows the exchange of status information between said site and the user's browser. user. State information may in some cases reveal means of session identification, authentication or user preferences, as well as any other data stored by the browser regarding the Internet site.

Web beacons are understood to be any visible or hidden image inserted within a website or email, which is used to monitor user behavior in these media. Through these you can obtain information such as the source IP address, browser used, operating system, time at which the page was accessed, and in the case of email, the association of the previous data with the recipient.

Specifically,” EUROPALET LOGISTICS” podrá utilizar cookies y web beacons al enviar correos electrónicos con información relacionada con la marca europaletlogistics.com, ya que al momento en que usted reciba y, en su caso, lea alguno de nuestros correos, por medio de estas tecnologías podremos recabar los siguientes datos:

1. I) Know whether or not you opened the email we sent you and;
2. II) Know whether or not you accessed the link(s) or URL(s) contained in the email.

Likewise, we inform you that the data obtained through these technologies will be used exclusively for statistical purposes and review of results, without the possibility of transferring them to third parties.

Most browsers automatically accept cookies. However, it is possible to configure any browser to prevent it from accepting cookies and thus prevent your computer or device from storing them. Some browsers have a special mode that ensures that cookies are deleted after a visit. Consult your browser's manual for the exact steps to activate the corresponding mode. You can delete cookies stored on your computer or device at any time.

In this sense, in support of you and to exemplify it, we establish the way in which cookies can be disabled in the Internet Explorer browser and they are as follows:1) Open the Internet Explorer browser on your computer. 2) Upon entering, click on the Tools button and then on Internet Options and 3) Then click on the Privacy tab, and then, in Settings, move the slider all the way up to block all cookies or all the way down to Allow all cookies, and then click Accept.

1. MODIFICATIONS AND CHANGES TO THE PRIVACY NOTICE

This privacy notice may be modified or updated from time to time." EUROPALET LOGISTICS” These modifications will be informed to you by sending a statement to your email account, as well as through a publication on our internet portal. europaletlogistics.com, within a period of 5 business days after its modification.